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--- troubleshooting [2024/07/06 07:27] – [What is SNR] tailspin
+++ troubleshooting [2024/08/01 15:22] (current) – tailspin
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 ===== I can't figure out how to ???? =====
-New as they are, it may not occur to you to ask AI for help. They're suprising helpful (but occasionally wrong).
+First search in the Search Box top right corner of this page. If that doesn't answer your question, ask AI for help. They're suprising helpful (although occasionally wrong).
-Before you use one of them, ask it how recent it's training data is. If, say, its current only up to 2022 it won't know anything about Seestar, for example.
+Before you use one of them, ask it how new its training data is. If, say, it's current only up to 2022 it won't know anything about Seestar. Nevertheless, in general, AI knows a hell of a lot about astronomy and astrophotography.
 [[https://gemini.google.com/app| Gemini]]
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 [[https://chatgpt.com|ChatGPT]]
+====== Seestar saves videos in MP4 and AVI format  but I can't find the AVI files =====
+In solar or lunar video mode you have to tap the RAW button to get AVI files. If you didn't then all you'll have are MP4 videos
+===== Seestar has been in hibernation for three months and now it won't power up except with an external source =====
+Open the battery tray on the  bottom, disconnect the internal battery (gently!), which will force a reset. Internal battery should show full charge and should start right up after a long push until two beeps.
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-===== Can I change the SSID (name) and password on my S50?
-Sure just don't forget or lose the password. The password has to be at least 8 characters with no spaces.
+===== Seestar is balanced, but after it centers a target it jumps to the Settings page (currently mislabeled as Log In). What's up with that? =====
+Try connecting directly to your Seestar's built-in WiFi hub (IOW, turn off Station Mode). If that fixes it, the problem was that you were losing WiFi connectivity on your home network. Turn Station Mode back on, and stay close to one of your home WiFi hubs.
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+===== Can I change the SSID (name) and password on my S50? =====
+Sure, just don't forget or lose the password. The password has to be at least 8 characters with no spaces.
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   - Fingerprints can be removed with very gentle use of lens tissue and lens cleaner
   - If you use a lens brush never clean the brush by rubbing it on your oily finger (yes it is!)
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 . Additional Tips:
-Restart: Try restarting both VLC and your Seestar.
+Restart: Try restarting both VLC and your Seestar. It really does work.
 VLC Caching: Increase the network caching in VLC's preferences: Preferences > Input / Codecs > Network caching (ms).
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 If that doesn't work, shutdown your Seestar using the on/off button, then restart
-If //that// doesn't work, press thje REset button on the bottom of the Seestar
+If //that// doesn't work, press the Reset button on the bottom of the Seestar
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-===== How do I find "What's Fresh" to see what has been added at the latest firmware updat? =====
+===== How do I find "What's Fresh" to see what has been added at the latest firmware update? =====
   - Tap Me at the bottom of the Home screen, then tap the cogwheel at the top right, then tap About then What's Fresh

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